FAQ

Below are the answers to the most common questions we get asked.
If you have a question that is not answered below, please feel free to call us on 01268 724100
and we will be happy to answer all your hot tub questions.

All hot tubs come with free steps and high density cover.

Delivery and full installation is included in the price.

Swim spa delivery information available upon request.

Yes. A selection of hot tubs are available to see in our showroom, they are fully functioning so you can see all of the features in action. Our Essex showroom is located on the A127 London Bound just after the A1245 Junction and before Altons Garden Centre.

All our hot tubs are extremely efficient due to the Balboa control system along with insulated shell, base and high density cover. This will help the efficiency and maintain the water temperature. Running costs vary through out the year and depend on the usage of your hot tub. Typically a hot tub it will cost between £20 and £40 per month to run.

All Aqua Via spas are custom made to order in 3-4 weeks.

Before we deliver and install your hot tub, please make the following preparations. Electrics All of our hot tubs require a 32amp dedicated power supply and will need to be installed prior to the arrival of your hot tub.

Access requirements
We require 110 cm of width and 250cm of height, along with a clear path to enable us to transport your hot tub to the desired location. Please bear in mind drainpipes, windowsills and gate posts.

The hot tub can be craned over your house if there are any restrictions to arrive at your desired location.

A firm, level ground is required for you to site your spa.

If you have any queries about the preparation, please contact us on 01268 724100

The hot tub can be craned over your house if there are any restrictions to arrive at your desired location.

Please contact us on 01268 724100 or contact Cranfield Cranes www.cranfieldcranes.co.uk for more information.

Crane

Please contact our preferred partner xls electrical services on 07545 617650, who will be happy to assist you.

Our Hot Tubs do not require a permanent water supply. All of our Hot Tubs are filled and drained using a hose pipe so no additional plumbing is required.

Compare

Please select a maximum of three hot tubs.